T/CCAATB 0059-2024 民用机场自助值机、自助行李托运服务规范

ICS03.220.50

CCSV51

T/CCAATB

中国民用机场协会团体标准

T/CCAATB0059—2024

民用机场自助值机自助行李托运服务规范

Civilairportservicespecificationforselfcheck-inandself-servicebaggagedrop

2024-05-21发布2024-06-21实施

中国民用机场协会发布

T/CCAATB0059—2024

目次

前言..................................................................................II

引言.................................................................................III

1范围.................................................................................1

2规范性引用文件.......................................................................1

3术语和定义...........................................................................1

3.1自助值机SelfCheck-in...........................................................1

3.2自助行李托运Self-ServiceBaggageDrop...........................................1

3.3一站式自助行李托运One-StopSelf-ServiceBaggageDrop............................1

3.4两站式自助行李托运Two-StationSelf-ServiceBaggageDrop.........................1

3.5自助值机办理率SelfCheck-inRate................................................1

4基本要求.............................................................................1

4.1设备配置.........................................................................1

4.2运行要求.........................................................................2

5自助设备.............................................................................2

5.1外观.............................................................................2

5.2功能.............................................................................2

5.3操作.............................................................................3

6布局及环境...........................................................................4

6.1布局与摆放.......................................................................4

6.2环境与秩序.......................................................................4

7辅助服务.............................................................................4

7.1信息提示.........................................................................4

7.2辅助设施.........................................................................5

7.3辅助人员.........................................................................5

8管理要求.............................................................................6

8.1风险管理.........................................................................6

8.2应急管理.........................................................................6

8.3监督评价.........................................................................6

参考文献..............................................................................7

I

T/CCAATB0059—2024

前言

本文件按照GB/T1.1—2020《标准化工作导则第1部分：标准化文件的结构和起草规则》的规定

起草。

请注意本文件的某些内容可能涉及专利。本文件的发布机构不承担识别专利的责任。

《民用机场自助值机、自助行李托运服务规范》共分8章，分别是范围、规范性引用文件、术语和

定义、基本要求、自助设备、布局及环境、辅助服务、管理要求，着重规定自助值机、自助行李托运服

务输出