DB21/T 3654-2022 研学旅行基（营）地服务与管理规范

ICS03.200

CCSY00

辽宁省地方标准

DB21/T3654-2022

研学旅行基（营）地服务与管理规范

Researchtravelbase(camp)serviceandmanagementstandards

2022—11—30发布2022—12—30实施

发布

DB21/T3654—2022

目次

前言................................................................................III

1范围................................................................................1

2规范性引用文件......................................................................1

3术语和定义..........................................................................1

4总体要求............................................................................2

5基地类型............................................................................2

6基本条件............................................................................2

6.1资质条件........................................................................3

6.2场所条件........................................................................3

6.3人员要求........................................................................3

6.4环境与卫生条件..................................................................3

7服务内容与要求......................................................................4

7.1教学服务........................................................................4

7.2场馆服务........................................................................4

7.3游览服务........................................................................4

7.4体验服务........................................................................4

7.5餐饮服务........................................................................4

7.6交通服务........................................................................5

7.7住宿服务........................................................................5

7.8气象服务........................................................................5

8教育与体验..........................................................................5

8.1课程要求........................................................................5

8.2课程体系........................................................................6

8.3课程研发流程....................................................................6

8.4质量评估........................................................................6

9安全保障............................................................................6

9.1安全设施........................................................................6

9.2安全培训........................................................................7

9.3应急管理........................................................................7

9.4医疗服务........................................................................7

I

DB21/T3654—2022

9.5保险保障.........................................................................7

10评价与改进..........................................................................7

10.1评价实施........................................................................7

10.2服务改进........................................................................7

参考文献...............................................................................8

II

DB21/T3654—2022

前言

本文件按照GB/T1.1-2020《标准化工作导则第1部分：标准化文件的结构和起草规则》的规

定起草。

请注意本文件的某些内容可能涉及专利。本文件的发布机构不承担识别专利的责任。

本文件由辽宁省文化和旅游厅提出并归口。

本文件起草单位：上海元方智库公共管理咨询有限公司、沐航