GB/T 44405-2024 工业互联网平台 服务商评价方法

ICS

35.240.50

CCS

L67

中华人民共和国国家标准

GB/T44405—2024

工业互联网平台服务商评价方法

Industrialinternetplatform—Methodsofsupplierevaluation

2024-08-23发布2024-08-23实施

国家市场监督管理总局

发布

国家标准化管理委员会

GB/T44405—2024

目次

前言

Ⅲ

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引言

Ⅳ

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1

范围

1

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2

规范性引用文件

1

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3

术语和定义

1

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4

评价原则

1

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4.1

目标导向

1

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4.2

客观真实

1

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4.3

可操作性

1

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4.4

可扩展性

1

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5

评价内容

1

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5.1

评价指标体系框架

1

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5.2

经营能力

2

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5.3

创新能力

2

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5.4

技术能力

2

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5.5

服务成效

3

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5.6

生态能力

3

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6

评价方法

3

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6.1

评价模型

3

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6.2

权重确定方法

4

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6.3

二级指标取值方法

5

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7

评价实施

5

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7.1

确定评价方式

5

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7.2

组建评价工作组

5

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7.3

实施评价工作

5

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7.4

评价等级的划分方式

5

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附录A（资料性）

工业互联网平台服务商评价示例指标表

7

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参考文献

9

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Ⅰ

GB/T44405—2024

前言

本文件按照GB/T1.1—2020《标准化工作导则

第1部分：标准化文件的结构和起草规则》的规

定起草。

请注意本文件的某些内容可能涉及专利。本文件的发布机构不承担识别专利的责任。

本文件由中华人民共和国工业和信息化部提出。

本文件由全国信息化和工业化融合管理标准化技术委员会（SAC/TC573）归口。

本文件起草单位：国家工业信息安全发展研究中心、满缘红（深圳）质量技术创新发展有限公司、

航天云网科技发展有限责任公司、美云智数科技有限公司、广域铭岛数字科技有限公司、浙江东经科技

股份有限公司、石化盈科信息技术有限责任公司、卡奥斯工业智能研究院（青岛）有限公司、用友网络

科技股份有限公司、重庆忽米网络科技有限公司、北京百度网讯科技有限公司、金蝶软件（中国）有限

公司、中国电子信息产业发展研究院、中国电子技术标准化研究院、中国工业互联网研究院、中国电子

产品可靠性与环境试验研究所、中缆网信息科技（山东）有限公司、国网四川省电力公司电力科学研究

院、上海质量管理科学研究院有限公司、山东青鸟工业互联网有限公司、成都秦川物联网科技股份有限

公司、新华三工业互联网有限公司、大唐融合通信股份有限公司、重庆市质量和标准化研究院、中国移

动通信集团辽宁有限公司、深圳市鸿普森科技股份有限公司、中能融合智慧科技有限公司、赛飞特工程

技术集团有限公司、杭州新中大科技股份有限公司、企家有道网络技术（北京）有限公司、上海流程智

造科技创新研究院有限公司。

本文件主要起草人：肖琳琳、夏宜君、黄洁、张孟哲、王睿哲、芦钊禾、王美荣、孙博雅、侯宝存、

严涵琦、蒋孟有、索寒生、刘东庆、盛国军、郭慧、王勇、巩书凯、李硕、计晓军、陈平、宋颖昌、

黄琳、朱浩、翟建飞、王海、王金德、许浩、权亚强、田玉靖、章书乐、李君、满敏、徐军、解如风、

张程、崔铎、张发胜、范丽珺、李迪、韩爱生、常兴龙、贺仁龙。

Ⅲ

GB/T44405—2024

引言

服务商是工业互联网平台供给体系的关键力量，是生产性服务业与制造业互动发展的重要枢纽，是

推动新一代信息技术与制造业深度融合发展的重要主体。在工业互联网创新发展战略实施过程中，亟须

建立一套常态化评价机制，为各级政府及行业主管部门提供一个指导考评工业互联网平台服务商能力和

服务水平、遴选优秀企业的工具，为用户企业选择服务商提供评价标准，为平台服务商聚焦核心能力、

明确发展重点、规范技术服务提供参考。

本文件是工业互联网平台管理体系系列标准化文件之一。

与本文件相关的标准化文件包括：

—GB/T23031.1—2022工业互联网平台应用实施指南第1部分：总则；

—GB/T

41870—2022工业互联网平台企业应用水平与绩效评价。

Ⅳ

GB/T44405—2024

工业互联网平台服务商评价方法

1范围

本文件规定了工业互联网平台服务商评价的评价原则、评价内容、评价方法、评价实施过程等。

本文件适用于：

—第三方机构对服务商能力开展测度评价；

—服务需求方检索、遴选适合自身需要的平台服务商；

—服务商构建自评价方法，开展自评价及改进。

2规范性引用文件

下列文件中的内容通过文中的规范性引用而构成本文件必不可少的条款。其中，注日期的引用文

件，仅该日期对应的版本适用于本文件；不注日期的引用文件，其最新版本（包括所有的修改单）适用

于本文件。

GB/T23000信息化和工业化融合管理体系基础和术语

3术语和定义

GB/T23000界定的术语和定义适用于本文件。

4评价原则

4.1目标导向

提升工业互联网平台服务商能力为目标，引导服务商建立健全发展机制，积极利用新技术、新模式

开展业务创新，提升核心竞争力。

4.2客观真实

充分吸收当前工业互联网平台服务商的发展特性和总体水平，评价结果能客观反映当前平台服务商

建设情况、能力水平及服务成效。

4.3可操作性

具有广泛适用性和易实施性，评价数据应易采集、可分析，评价方法便捷有效。

4.4可扩展性

随着工业互联网平台发展与实践适时调整和修订评价指标，在总体框架相对稳定的前提下不断迭代

优化，保障评价方法高效实用。

5评价内容

5.1评价指标体系框架

工业互联网平台服务商评价体系由经营能力、创新能力、技术能力、服务成效、生态能力5个一级

1