GB/T 33490-2025 展览展示工程服务基本要求

ICS

91.180

CCS

P00

中华人民共和国国家标准

GB/T33490—2025

代替GB/T33490—2017

展览展示工程服务基本要求

Basicrequirementsforexhibitionconstructionservice

2025-05-30发布2025-05-30实施

国家市场监督管理总局发布

国家标准化管理委员会

GB/T33490—2025

目次

前言

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1

范围

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2

规范性引用文件

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3

术语和定义

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4

总体要求

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4.1

安全生产

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4.2

绿色环保

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4.3

前瞻创新

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5

服务能力

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6

服务人员

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6.1

通用要求

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6.2

管理人员要求

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6.3

技术人员要求

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6.4

实施人员要求

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7

服务流程

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7.1

通用要求

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7.2

策划

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7.3

设计

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7.4

制作

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7.5

搭建

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7.6

验收

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7.7

维护

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7.8

拆除

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7.9

收尾

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8

评价与改进

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参考文献

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Ⅰ

GB/T33490—2025

前言

本文件按照GB/T1.1—2020《标准化工作导则第1部分：标准化文件的结构和起草规则》的规

定起草。

本文件代替GB/T33490—2017《展览展示工程服务基本要求》，除结构调整和编辑性改动外，主

要技术变化如下：

a）更改了术语和定义，删除了“承建商”“主场承建商”“特装承建商”，增加了“展览展示工

程企业”（见第3章，2017年版的第3章）；

b）将“基本要求”更改为“总体要求”，细分为安全生产、绿色环保和前瞻创新要求（见第

4章，2017年版的第4章）；

c）增加了“服务能力”（见第5章）；

d）将“岗位要求”更改为“服务人员”，细分为管理人员、技术人员和实施人员要求（见第

6章，2017年版的第6章）；

e）将“总则”更改为“通用要求”，并更改了要求内容（见7.1，2017年版的5.1）；

f）将“筹备”更改为“策划”，并更改了相关要求（见7.2，2017年版的5.2）；

g）更改了“设计”“制作”“搭建”“维护”“拆除”等服务流程的相关要求（见7.3、7.4、

7.5、7.7、7.8，2017年版的5.3、5.4、5.5、5.6、5.7）；

h）增加了“验收”“收尾”等服务流程（见7.6、7.9）；

i）将“服务质量改进”更改为“评价与改进”（见第8章，2017年版的第7章）。

请注意本文件的某些内容可能涉及专利。本文件的发布机构不承担识别专利的责任。

本文件由全国会展业标准化技术委员会（SAC/TC348）提出并归口。

本文件起草单位：深圳市卡司通展览股份有限公司、北京华毅东方展览有限公司、励展华博展览

（深圳）有限公司、厦门会展金泓信展览有限公司、北京德士比形象策划有限责任公司、中国对外贸易

中心集团有限公司、国家会展中心（上海）有限责任公司、中国国际贸易促进委员会纺织行业分会、

中国邮电器材集团有限公司、东浩兰生会展集团股份有限公司、上海市国际展览（集团）有限公司、

北京点意空间展览展示有限公司、长城国际展览有限责任公司、灵通展览系统股份有限公司。

本文件主要起草人：屈慧平、张洲、栗华瑞、安翔、蒋承文、赖国香、何春生、徐健生、王晨、

徐迎新、潘臻、周巍、顾春霆、吕玉贵、彭璐、刘宇光、陈峰、梁鹏程、王蕾、张简为、王媛斌。

本文件及其所代替文件的历次版本发布情况为：

—2017年首次发布为GB/T33490—2017；

—本次为第一次修订。

Ⅲ

GB/T33490—2025

展览展示工程服务基本要求

1范围

本文件规定了展览展示工程服务的总体要求、能力要求、人员要求、服务流程以及评价与改进方面

的要求。

本文件适用于展览展示工程服务的规范管理，也能用于展览主办方、参展商评估和选择展览展示工

程服务。

2规范性引用文件

下列文件中的内容通过文中的规范性引用而构成本文件必不可少的条款。其中，注日期的引用文

件，仅该日期对应的版本适用于本文件；不注日期的引用文件，其最新版本（包括所有的修改单）适用

于本文件。

GB/T19012质量管理顾客满意组织投诉处理指南

GB/T26165—2021经济贸易展览会术语

GB/T41129—2021绿色展台评价指南

3术语和定义

GB/T26165—2021界定的以及下列术语和定义适用于本文件。

3.1

展览展示工程exhibitionconstruction

在展览馆、博物馆和各类商业及公共场所，以展示传播为目的的搭建装饰工程项目。

[来源：GB/T26165—2021，3.4.9，有修改]

3.2

展览展示工程服务exhibitionconstructionservice

展览展示工程项目实施过程中的一系列活动。

注：包括策划、设计、制作、搭建、验收、维护、拆除、收尾等。

3.3

展览展示工程企业exhibitionconstructioncontractor

提供展览展示工程服务的组织。

[来源：GB/T37073—2018，3.1]

4总体要求

4.1安全生产

展览展示工程企业应建立安全生产管理体系，落实安全责任人，遵守展览场所安全管理规定，对服

务全过程进行安全检查和监督，确保人员和财产安全。

4.2绿色环保

展览展示工程服务应符合GB/T41129—2021对于绿色展台设计、选料、施工、展出、维护、固体

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