DB1408/T 039-2022 大盐康养服务规范

DB1408/T039—2022

目  次

前言................................................................................III

1范围................................................................................1

2规范性引用文件......................................................................1

3术语及定义..........................................................................1

4大盐水浴............................................................................2

4.1类型............................................................................2

4.2步骤............................................................................2

4.3注意事项........................................................................2

5大盐热敷............................................................................2

5.1类型............................................................................3

5.2注意事项........................................................................3

6大盐康体............................................................................3

6.1产品要求........................................................................3

6.2类型............................................................................3

6.3注意事项........................................................................4

7盐屋康养............................................................................4

7.1类型............................................................................4

7.2步骤............................................................................4

7.3注意事项........................................................................4

8服务流程............................................................................4

8.1咨询............................................................................4

8.2讲解............................................................................4

8.3更衣............................................................................4

8.4巡视............................................................................4

8.5引导............................................................................4

9服务质量管理........................................................................4

9.1服务质量规范....................................................................4

9.2服务质量评定....................................................................5

9.3服务质量监督....................................................................5

9.4服务质量检查....................................................................5

10服务工作人员......................................................................5

10.1人员配置.......................................................................5

10.2工作规范.......................................................................5

I

DB1408/T039—2022

11营业区卫生规范....................................................................5

12营业区安全管理....................................................................6

12.1基本规范.......................................................................6

12.2安全设施.......................................................................6

13营业区标志........................................................................6

14工作运行记录......................................................................6

附录A（资料性附录）工作交接记录单.....................................................7

附录B（资料性附录）...................................................................8

II

DB1408/T039—2022

前  言

本文件按GB/T1