GB/T 44696-2024 剧院服务规范

GB/T 44696-2024 Specification for theatre services

国家标准 中文简体 现行 页数:16页 | 格式:PDF

基本信息

标准号
GB/T 44696-2024
标准类型
国家标准
标准状态
现行
中国标准分类号(CCS)
-
国际标准分类号(ICS)
发布日期
2024-10-26
实施日期
2025-02-01
发布单位/组织
国家市场监督管理总局、国家标准化管理委员会
归口单位
全国剧场标准化技术委员会(SAC/TC 388)
适用范围
本文件界定了剧院服务的术语和定义,规定了总体要求、剧院服务设施、剧院服务环境、剧院服务人员、剧院服务内容、剧院安全要求、剧院文化建设和剧院服务质量评价。
本文件适用于剧院提供的服务,其他类型演出场所自愿参照使用。
注:本文件“剧院”特指公共剧院,即对外以演出经营、剧目制作、场地租用等方式运营的剧院。

发布历史

研制信息

起草单位:
北京保利剧院管理有限公司、中国演出行业协会、中国艺术科技研究所、武汉琴台大剧院管理有限公司、上海东方艺术中心管理有限公司、南京保利大剧院管理有限公司、上海保利大剧院管理有限公司、长沙保利音乐厅管理有限公司、常州市保利大剧院管理有限公司
起草人:
郭文鹏、姚睿、渠红艳、于昌林、朱克宁、潘燕、闫贤良、张素贤、苏京、王文平、雷雯、巩升林、宋剑、占苗、于跃、王珅
出版信息:
页数:16页 | 字数:22 千字 | 开本: 大16开

内容描述

ICS

03.080.99

CCS

A

16

中华人民共和国国家标准

GB/T44696—2024

院服

务规范

Specificationfortheatreservices

2024-10-26发布2025-02-01实施

国家市场监督管理总局发布

国家标准化管理委员会

GB/T44696—2024

目次

前言

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1

范围

··································································································

1

2

规范性引用文件

······················································································

1

3

术语和定义

···························································································

1

4

总体要求

······························································································

3

4.1

舞台艺术

·························································································

3

4.2

艺术活动

·························································································

3

4.3

艺术普及

·························································································

3

4.4

传统艺术保护

····················································································

3

4.5

公共文化服务

····················································································

3

5

剧院服务设施

·························································································

3

5.1

总要求

···························································································

3

5.2

舞台设备设施

····················································································

3

5.3

演出服务设施

····················································································

3

5.4

剧院配套设施

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4

6

剧院服务环境

·························································································

4

6.1

总要求

···························································································

4

6.2

剧院观演环境

····················································································

4

6.3

剧院卫生环境

····················································································

4

7

剧院服务人员

·························································································

4

7.1

岗位要求

·························································································

4

7.2

服务人员素质

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4

8

剧院服务内容

·························································································

5

8.1

总要求

···························································································

5

8.2

表演团体接待服务

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5

8.3

舞台设备保障服务

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5

8.4

观众购票服务

····················································································

5

8.5

观众场务服务

····················································································

5

9

剧院安全要求

·························································································

5

9.1

总要求

···························································································

5

9.2

剧院安全管理

····················································································

5

9.3

剧院演出安全

····················································································

5

9.4

剧院消防安全

····················································································

6

9.5

剧院公共卫生安全

···············································································

6

GB/T44696—2024

9.6

剧院应急管理

····················································································

6

10

剧院文化建设

·······················································································

6

10.1

总要求

··························································································

6

10.2

剧院文明礼仪

···················································································

6

10.3

剧院品牌建设

···················································································

6

11

剧院服务质量评价

···················································································

7

11.1

总要求

·············································································

定制服务

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