DB43/T 1853-2020 家居清洁服务规范

ICS03.080.01

A12

DB43

湖南省地方标准

DB43/T1853—2020

家居清洁服务规范

Homecleaningservicespecification

2020-09-30发布2020-12-30实施

湖南省市场监督管理局发布

DB43/T1853—2020

目次

前言························································································································································Ⅲ

1范围····················································································································································1

2规范性引用文件·································································································································1

3术语和定义········································································································································1

4基本要求············································································································································1

5服务流程············································································································································2

6服务质量要求·····································································································································3

7服务评价与持续改进·························································································································4

I

DB43/T1853—2020

II

DB43/T1853—2020

前言

本文件按照GB/T1.1—2020给出的规则起草。

本文件由湖南省商务厅提出。

本文件由湖南省清洁服务标准化技术委员会归口。

本文件起草单位：亚欣环境科技（湖南）有限公司、湖南省环境卫生清洁行业协会、长沙市清洁行

业协会、长沙市标准化协会、湖南省家庭服务业协会、长沙鹤林环保科技有限公司、湖南美中环境物业

管理有限公司、长沙市精诚环境清洁服务有限公司、湖南靓丽洁服务有限公司、湖南环宇家政产业管理

有限公司、湖南雅卓环境管理有限公司、湖南信诚洁清洗技术股份有限公司、湖南彩桥企业管理咨询服

务有限公司、湖南艾斯欧咨询管理有限公司。

本文件主要起草人：周铁平、田烈新、黄跃佳、杨飞、刘广茂、龙文、曾波、尹志杰、田亮、张永

平、龚荣春、刘湘强、李红旭、赵伟、李畅、李辉辉、李霞、喻志慧、刘兴静、肖力力、吴颀、杨志红。

III

DB43/T1853—2020

IV