DB37/T 4210-2020 康养旅游示范基地建设指南

ICS03.120.01

CCSA0037

山东省地方标准

DB37/T4210—2020

康养旅游示范基地建设指南

Constructionguideofhealthandwellnesstourismdemonstrationbase

2020-11-10发布2020-12-10实施

山东省市场监督管理局发布

DB37/T4210—2020

目次

前言................................................................................III

引言.................................................................................IV

1范围...............................................................................1

2规范性引用文件.....................................................................1

3术语和定义.........................................................................1

4总则...............................................................................1

4.1资质条件.......................................................................2

4.2旅游条件.......................................................................2

4.3发展规划.......................................................................2

4.4综合效益.......................................................................2

5基地建设...........................................................................2

5.1基础设施与服务.................................................................2

5.2环境评价.......................................................................3

6资源与产品.........................................................................4

6.1森林康养旅游示范基地...........................................................4

6.2温泉康养旅游示范基地...........................................................4

6.3中医药康养旅游示范基地.........................................................5

6.4医疗康养旅游示范基地...........................................................5

6.5田园康养旅游示范基地...........................................................5

6.6海洋康养旅游示范基地...........................................................6

7康养设施与服务.....................................................................6

7.1康养保健设施...................................................................6

7.2康养餐饮设施...................................................................6

7.3康养购物设施...................................................................6

7.4康养住宿设施...................................................................7

7.5讲解服务.......................................................................7

7.6便民惠民服务...................................................................7

7.7康养教育宣传服务...............................................................7

7.8康养服务质量...................................................................7

8旅游经营与管理.....................................................................7

8.1管理机构及人员.................................................................7

8.2宣传推广.......................................................................7

8.3游客投诉与满意度调查...........................................................8

8.4研究合作.......................................................................8

9卫生设施与管理.....................................................................8

9.1整体环境卫生...................................................................8

9.2污水治理.......................................................................8

9.3垃圾收集.......................................................................8

I

DB37/T4210—2020

9.4厕所卫生.......................................................................8

10安全设施与管理....................................................................8

10.1安全管理机制..................................................................8

10.2应急处理机制..................................................................8

10.3安全预警机制..................................................................9

10.4应急医疗服务..................................................................9

10.5游客疏散和紧急出口设置........................................................9

II

DB37/T4210—2020

前言