DB21/T 3399-2021 旅游性漂流场所服务规范

ICS03200

CCSA00

DB21

辽宁省地方标准

DB21/T3399—2021

旅游性漂流场所服务规范

Servicespecificationoftouristraftingplace

2021-03-30发布2021-04-30实施

辽宁省市场监督管理局发布

DB21/T3399—2021

目次

前言................................................................................II

1范围..............................................................................1

2规范性引用文件....................................................................1

3术语和定义........................................................................1

4环境和卫生........................................................................2

4.1环境保护......................................................................2

4.2公共卫生......................................................................2

5从业人员..........................................................................2

5.1态度..........................................................................2

5.2技能..........................................................................2

6服务要求..........................................................................2

6.1交通服务......................................................................2

6.2引导服务......................................................................3

6.3售票服务......................................................................3

6.4咨询服务......................................................................3

6.5信息发布服务..................................................................3