GB/T 45692-2025 建筑构筑物清洁服务通则

ICS

03.080.30

CCS

A12

中华人民共和国国家标准

GB/T45692—2025

建筑构筑物清洁服务通则

Generalrulesforcleaningservicesofconstruction

2025-05-30发布2025-05-30实施

国家市场监督管理总局

发布

国家标准化管理委员会

GB/T45692—2025

目次

前言

Ⅲ

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1

范围

1

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2

规范性引用文件

1

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3

术语和定义

1

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4

基本要求

1

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4.1

清洁服务机构

1

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4.2

清洁服务人员

2

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4.3

清洁设备、工具与药剂

2

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5

服务内容

3

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5.1

日常清洁内容

3

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5.2

专项清洁内容

3

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6

服务流程与管理

3

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6.1

需求对接与现场勘查

3

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6.2

方案制定与合同签订

3

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6.3

服务准备

3

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6.4

日常清洁服务作业实施

4

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6.5

专项清洁服务作业实施

4

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6.6

质量控制与验收

5

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7

安全管理

5

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7.1

人员安全

5

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7.2

设备安全

5

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7.3

日常清洁作业安全

5

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7.4

专项清洁作业安全

6

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8

信息管理

6

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9

服务评价及改进

6

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附录A（资料性）

清洁服务人员分类

7

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A.1

管理人员

7

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A.2

作业人员

7

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参考文献

8

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Ⅰ

GB/T45692—2025

前言

本文件按照GB/T1.1—2020《标准化工作导则第1部分：标准化文件的结构和起草规则》的规

定起草。

请注意本文件的某些内容可能涉及专利。本文件的发布机构不承担识别专利的责任。

本文件由全国服务标准化技术委员会清洁服务分技术委员会（SAC/TC264/SC2）提出并归口。

本文件起草单位：苏州市环境物业保洁行业协会、中国标准化研究院、山东明德物业管理集团有限

公司、苏州商瑞保洁服务有限公司、三亚瑞宁置业有限公司、太仓市创新保洁有限公司、淮安市洁美保

洁服务有限公司、北京星美环境集团有限公司、海南检验检测研究院、北京三和清洁产业投资有限公

司、湘潭市市场监督管理局、北京百达斯清洁科技有限公司、中国计量大学、湖南金地物业发展有限公

司、烟台市新兴产业发展推进中心、哈尔滨市标准化研究院、内蒙古师范大学、河南理工大学。

本文件主要起草人：万福军、郑启华、周幸窈、付强、王蒙湘、张希军、刘径、杨晖、吴秀亚、

王军、刘娜、王巧慧、张雨辰、荣玫、沈杨、刘德明、王子良、刘欣、颜鹰、周玉玲、段凯池、陈彬、

徐静、刁子朋、王琦、李东海、王鹏、刘卫东、董玥、姜瑞姣、曹琴。

Ⅲ

GB/T45692—2025

建筑构筑物清洁服务通则

1范围

本文件规定了建筑构筑物清洁服务的基本要求、服务内容、服务流程与管理、安全管理、信息管

理、服务评价及改进。

本文件适用于建筑构筑物的清洁服务。

2规范性引用文件

下列文件中的内容通过文中的规范性引用而构成本文件必不可少的条款。其中，注日期的引用文

件，仅该日期对应的版本适用于本文件；不注日期的引用文件，其最新版本（包括所有的修改单）适用

于本文件。

GB23525座板式单人吊具悬吊作业安全技术规范

3术语和定义

下列术语和定义适用于本文件。

3.1

建筑构筑物

construction

为了某种特定的使用目的而建造，但人们通常不直接在其内部进行生产和生活活动的工程实体或附

属建筑设施。

[来源：GB/T50504—2009，2.1.5，有修改]

3.2

清洁服务cleaningservice

专业人员使用专业设备、工具、用品和清洁药剂等，按照工艺和操作规程，对物体及其表面进行打

扫、清洗、擦拭及养护等作业活动。

3.3

高空清洁作业cleaningatheights

对建筑构筑物（3.1）外表面，在距坠落高度基准面2m或2m以上进行的清洁服务。

3.4

有限空间清洁作业cleaningatconfinedspaces

在封闭或部分封闭，进出受限但人员可以进入或探入，未被设计为固定工作场所，通风不良，易造

成有毒有害、易燃易爆物质积聚或氧含量不足的空间进行的清洁服务。

3.5

有害生物防制服务pestcontroloperationservice

对于造成建筑构筑物及占地区域内公共环境破坏的有害生物进行预防和控制的活动。

4基本要求

4.1清洁服务机构

清洁服务机构应符合以下要求。

1