DB2301/T 85-2021 《机关办公楼物业服务规范》

ICS03.080

CCSA12

DB2301

黑龙江省哈尔滨市地方标准

DB2301/T85—2021

机关办公楼物业服务规范

2021-05-13发布2021-06-13实施

哈尔滨市市场监督管理局发布

DB2301/T85—2021

目次

前言...............................................................................III

引言................................................................................IV

1范围..............................................................................1

2规范性引用文件....................................................................1

3术语和定义........................................................................1

4基本要求..........................................................................1

4.1服务机构......................................................................1

4.2人员..........................................................................2

4.3规章制度......................................................................2

4.4财务管理......................................................................2

4.5档案..........................................................................2

5房屋及共用设施设备维修管理........................................................2

5.1综合管理......................................................................2

5.2照明..........................................................................3

5.3供配电系统....................................................................3

5.4电梯..........................................................................3

5.5空调系统......................................................................3

5.6给排水系统....................................................................3

5.7避雷系统......................................................................4

5.8消防系统......................................................................4

5.9弱电系统......................................................................4

5.10标识.........................................................................4

5.11节能运行.....................................................................5

6秩序维护服务......................................................................5

6.1出入管理......................................................................5

6.2巡查管理......................................................................5

6.3监控管理......................................................................5

6.4车辆停放......................................................................5

7消防管理..........................................................................5

8环境管理与服务....................................................................6

8.1保洁服务......................................................................6

8.2绿化服务......................................................................6

8.3清冰雪服务....................................................................6

9接待和会务服务....................................................................6

I

DB2301/T85—2021

9.1接待服务......................................................................6

9.2信报服务......................................................................7

9.3会议服务......................................................................7

10突发事件处理.....................................................................7

11服务评价与改进...