DB3402/T 50-2023 少儿艺术培训服务规范

ICS03.080

CCSA12

3402

芜湖市地方标准

DB3402/T50—2023

少儿艺术培训服务规范

Specificationforchildren'sarttrainingservice

2023-12-18发布2024-01-01实施

芜湖市市场监督管理局发布

DB3402/T50—2023

目次

前言.................................................................................II

1范围...............................................................................3

2规范性引用文件.....................................................................3

3术语和定义.........................................................................3

4服务组织...........................................................................4

4.1基本要求.......................................................................4

4.2培训活动.......................................................................4

4.3沟通交流.......................................................................4

5服务资源...........................................................................4

5.1服务人员.......................................................................4

5.2培训场所.......................................................................5

5.3培训设备.......................................................................5

5.4培训资料.......................................................................5

6服务过程...........................................................................6

6.1服务信息提供...................................................................6

6.2学员报名.......................................................................6

6.3制定培训目标...................................................................6

6.4确定培训方案...................................................................6

6.5培训实施.......................................................................7

7服务评价与改进.....................................................................7

7.1服务评价.......................................................................7

7.2服务改进.......................................................................7

参考文献..........................