DB3710/T 215-2023 银行代办政务服务事项服务规范

ICS03.080

CCSA12

DB3710

威海市地方标准

DB3710/T215—2023

银行代办政务服务事项服务规范

Servicespecificationforbankagencygovernmentserviceitem

2023-11-30发布2023-12-30实施

威海市市场监督管理局发布

DB3710/T215—2023

目次

前言................................................................................II

1范围..............................................................................1

2规范性引用文件....................................................................1

3术语和定义........................................................................1

4基本要求..........................................................................1

4.1基本条件......................................................................1

4.2场地设置......................................................................2

4.3人员配备......................................................................2

4.4设施配置......................................................................2

5服务内容..........................................................................2

5.1服务事项......................................................................2

5.2服务方式......................................................................2

6服务流程..........................................................................2

6.1咨询引导......................................................................3

6.2申请报送......................................................................3

6.3受理审核......................................................................3

6.4跟踪反馈......................................................................3

7评价与改进........................................................................3

7.1评价..........................................................................3

7.2改进...........................................