DB37/T 4558-2022 长期护理保险定点护理服务机构护理服务与管理规范

ICS03.080

CCSA10

37

山东省地方标准

DB37/T4558—2022

长期护理保险定点护理服务机构护理服务

与管理规范

Specificationfornursingserviceandmanagementoflong-termcareinsurance

designatednursingserviceinstitutions

2022-11-15发布2022-12-15实施

山东省市场监督管理局发布

DB37/T4558—2022

目次

前言.................................................................................II

1范围...............................................................................1

2规范性引用文件.....................................................................1

3术语和定义.........................................................................1

4机构要求...........................................................................2

5人员要求...........................................................................2

5.1管理人员.......................................................................2

5.2服务人员.......................................................................2

6服务内容与要求.....................................................................2

7服务流程...........................................................................3

7.1签约登记.......................................................................3

7.2需求及风险评估.................................................................3

7.3制定服务计划...................................................................4

7.4提供护理服务...................................................................4

7.5收费和结算.....................................................................5

7.6服务结束.......................................................................5

8服务管理...........................................................................5

8.1药品和医用耗材管理.............................................................5

8.2安全管理.......................................................................5

8.3档案管理.......................................................................5

9服务评价与改进.....................................................................6

9.1投诉处理.......................................................................6

9.2服务评价.......................................................................6

9.3服务改进.......................................................................6

参考文献..............................................................................7

I

DB37/T4558—2022

前言

本文件按照GB/T1.1—2020《标准化工作导则第1部分：标准化文件的结构和起草规则》的规定

起草。

请注意本文件的某些内容可能涉及专利。本文件的发布机构不承担识别专利的责任