DB23/T 2919-2021 婚宴接待服务规范

ICS03.080.30

CCSA12

23

黑龙江省地方标准

DB23/T2919—2021

婚宴接待服务规范

2021-06-29发布2021-07-28实施

黑龙江省市场监督管理局发布

DB23/T2919—2021

目次

前言.....................................................................................................................................................................III

1范围...................................................................................................................................................................1

2规范性引用文件...............................................................................................................................................1

3术语和定义.......................................................................................................................................................1

4服务总则...........................................................................................................................................................2

4.1按需服务...................................................................................................................................................2

4.2诚实经营...................................................................................................................................................2

4.3专业规范...................................................................................................................................................2

4.4勤俭节约...................................................................................................................................................2

4.5廉洁从业...................................................................................................................................................2

4.6绿色环保...................................................................................................................................................2

5基本要求...........................................................................................................................................................2

5.1组织管理...................................................................................................................................................2

5.2服务人员...................................................................................................................................................3

5.3食品安全...................................................................................................................................................3

5.4环境...........................................................................................................................................................3

5.5设施设备、餐（饮）具、备用品..........................................................................................................3

6婚宴预订...........................................................................................................................................................3

6.1接待人员要求...........................................................................................................................................3

6.2了解需求...................................................................................................................................................4

6.3婚宴推介...................................................................................................................................................4

6.4收费告知...................................................................................................................................................4

6.5统筹安排...................................................................................................................................................4

6.6签订协议/合同.........................................................................................................................................5

7宴前筹备...........................................................................................................................................................5

7.1确认...........................................................................................................................................................5

7.2食材用品准备...........................................................................................................................................5

7.3内部协作...................................................................................................................................................6

7.4宴会厅外布置...........................................................................................................................................6

7.5庆典台布置...............................................................................................................................................6

7.6宴会厅布置...............................................................................................................................................6

7.7彩排...........................................................................................................................................................6

7.8物品存管...................................................................................................................................................7

7.9全面检查...................................................................................................................................................7

8宴中接待...........................................................................................................................................................7

8.1总要求.......................................................................................................................................................7

8.2迎候...................................................................................................................................................