DB3701/T 13-2020 政务服务大厅建设规范

ICS01.040.03

CCSA12

DB3701

济南市地方标准

DB3701/T13—2020

政务服务大厅建设规范

2020-11-06发布2020-11-06实施

济南市市场监督管理局发布

DB3701/T13—2020

目次

前言................................................................................II

1范围..............................................................................1

2规范性引用文件....................................................................1

3术语和定义........................................................................1

4规划选址..........................................................................2

5建筑要求..........................................................................2

5.1建筑结构......................................................................2

5.2面积要求......................................................................2

5.3场所和外观....................................................................2

5.4装饰装修......................................................................2

6基础设施..........................................................................2

6.1水电设施要求..................................................................2

6.2信息系统设施要求..............................................................2

6.3公共安全设施要求..............................................................2

6.4政务公开设施要求..............................................................3

7功能区域设置......................................................................3

8功能区域设施......................................................................3

8.1咨询服务区....................................................................3

8.2窗口服务区....................................................................3

8.3投诉受理区....................................................................3

8.4休息等候区....................................................................4

8.5自助服务区....................................................................4

9标志标识..........................................................................4

9.1名称标识......................................................................4

9.2导向标志......................................................................4

9.3公共信息图形符号..............................................................4