GB/T 47958-2026 城市公共安全信息应用评价通用要求

ICS35.240.01

CCSL70

中华人民共和国国家标准

GB/T47958—2026

城市公共安全信息应用评价通用要求

Generalrequirementsforevaluationofcitypublicsecurity

informationapplications

2026⁃07⁃30发布2027⁃02⁃01实施

国家市场监督管理总局

国家标准化管理委员会发布

GB/T47958—2026

目次

前言··························································································································Ⅲ

引言··························································································································Ⅳ

1范围·······················································································································1

2规范性引用文件········································································································1

3术语和定义··············································································································1

4评价范围·················································································································1

4.1概述·················································································································1

4.2治安管理服务·····································································································1

4.3交通管理服务·····································································································1

4.4出入境管理服务··································································································2

5评价指标体系···········································································································2

5.1评价指标框架·····································································································2

5.2评价指标说明·····································································································2

6评价方法·················································································································3

6.1确定权重方法·····································································································3

6.2评价指标计算及结果表示······················································································3

7评价流程和要求········································································································4

7.1概述·················································································································4

7.2确定评价目标和主体····························································································4

7.3设定评价计划·····································································································5

7.4实施评价···········································································································5

7.5完成评价···········································································································5

7.6评价报告···········································································································6

参考文献·····················································································································7

Ⅰ

GB/T47958—2026

前言

本文件按照GB/T1.1—2020《标准化工作导则第1部分：标准化文件的结构和起草规则》的规

定起草。

请注意本文件的某些内容可能涉及专利。本文件的发布机构不承担识别专利的责任。

本文件由中华人民共和国公安部提出并归口。

本文件起草单位：公安部第一研究所、中国城市科学研究会、山东省标准化研究院、中电长城网际

系统应用有限公司、河北雄芯科技有限公司、北京科诺伟业科技股份有限公司、中国安全技术防范认证

中心、中国科学院国家授时中心、中城智慧（北京）城市规划设计研究院有限公司、杭州知略科技有限公

司、清华大学、国防科技大学、苏州大学、华为技术有限公司、海纳云物联科技有限公司、珠海格力电器

股份有限公司、广东美的智联家居科技有限公司、北京好哇科技有限公司、北京安云软件有限公司。

本文件主要起草人：刘剑锋、单峰、王涵、李娜、王曙光、公伟、张明状、张兴、华宇、姜栋、吕韵、杜青峰、

罗平、邓苏、任建勋、杨童权、胡国林、梁敏学、叶宏、杨金涛、赵志刚、谢祥东、王勇、王艳霞、蒋玲、李明杨、

李实锋、寇无玷。

Ⅲ

GB/T47958—2026

引言

《中共中央关于坚持和完善中国特色社会主义制度推进国家治理体系和治理能力现代化若干重

大问题的决定》《中共中央国务院关于加强基层治理体系和治理能力现代化建设的意见》等文件中强

调以信息化创新引领城市发展转型，全面推进新一代信息通信技术与新型城镇化发展战略深度融合，

提高城市治理能力现代化水平，实现城市可持续发展的新路径、新模式、新形态。为深化“放管服”改

革，满足人民群众对政务服务均等化、便捷化需求，按照公安部《关于进一步推进“互联网+公安政务服

务”工作的实施意见》的要求，充分借鉴各警种、各地公安机关运用“互联网+”思维和方法创新开展公

安政务服务的实践经验，紧贴国家政务服务一体化建设规划，编制本文件。

为科学评价城市公共安全信息应用的发展成效，本文件聚焦与城市运行管理服务密切相关的公安

行政管理服务领域，围绕“互联网+公安政务服务”在治安管理服务、交通管理服务、出入境管理服务等

方面的应用，基于可靠性、兼容性、共享性、安全性、易用性、便捷性、实用性、有效性等八个评价维度，给

出城市公共安全信息应用评价指标，建立城市公共安全信息应用指标计算模型，构建一套客观、公正的

评价体系，对城市公共安全信息应用效能进行评价，有助于实现智慧城市服务成效评价的系统化、科学

化、标准化，更好服务于智慧城市的建设和运营，同时有利于进一步提高用户对智慧城市建设的理解程

度和参与水平，推动城市向更加智能、和谐的方向可持续发展。

Ⅳ

GB/T47958—2026

城市公共安全信息应用评价通用要求

1范围

本文件确立了城市公共安全信息应用评价范围、评价指标体系，描述了相应的评价方法，规定了评

价流程和要求。

本文件适用于城市公共安全信息应用评价活动的实施和管理。

2规范性引用文件

下列文件中的内容通过文中的规范性引用而构成本文件必不可少的条款。其中，注日期的引用文

件，仅该日期对应的版本适用于本文件；不注日期的引用文件，其最新版本（包括所有的修改单）适用于

本文件。

GB/T37043智慧城市术语

GB/T37273公共服务效果测评通则

3术语和定义

GB/T37043、GB/T37273界定的以及下列术语和定义适用于本文件。

3.1

公共安全信息应用publicsecurityinformationapplication

各级公安机关运用互联网、大数据、云计算、人工智能、区块链等技术手段，整合各类政务服务资

源，优化管理结构和服务流程，通过网上大厅、办事窗口、移动客户端、自助终端等多种形式，结合第三

方平台，为自然人和法人（含其他组织）提供综合性、一体化的公共安全信息服务和政务办理。

4评价范围

4.1概述

本文件中城市公共安全信息服务主要包括治安管理服务、交通管理服务和出入境管理服务。

4.2治安管理服务

治安管理服务包括但不限于：

——治安、户政等公安行政管理业务在互联网上办理；

——治安管理便民宣传服务；

——民用枪支弹药制造、配售企业和配置使用单位提供边界接入平台信息采集服务；

——民用爆炸物品、烟花爆竹安全管理相关行政许可在线办理。

4.3交通管理服务

交通管理服务包括：

——轻微交通事故网上快处快赔；

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