DB33/T 2175.4-2018 人民法院诉讼服务规范 第4部分:网上服务

ICS01.040.03

A12

DB33

浙江省地方标准

DB33/T2175.4—2018

人民法院诉讼服务规范

第4部分：网上服务

Specificationforlitigationserviceofpeople'scourt—

Part4:Onlineservice

2018-12-21发布2019-01-21实施

浙江省市场监督管理局发布

DB33/T2175.4—2018

目次

前言................................................................................II

1范围...............................................................................1

2规范性引用文件.....................................................................1

3术语和定义.........................................................................1

4基本要求...........................................................................1

4.1安全性.........................................................................1

4.2兼容性.........................................................................1

4.3便利性.........................................................................2

5信息公开...........................................................................2

6网上办理...........................................................................2

6.1服务流程.......................................................................2

6.2注册登录.......................................................................2

6.3网上立案.......................................................................2

6.4网上缴费.......................................................................3

6.5诉讼费用缓减免.................................................................3

6.6材料提交.......................................................................3

6.7案件查询.......................................................................3

6.8联系法官.......................................................................3

6.9网上查阅.......................................................................3

6.10网上送达......................................................................3

6.11在线调解......................................................................4

7咨询投诉...........................................................................4

7.1网上咨询.......................................................................4

7.2投诉举报.......................................................................4

8服务保障...........................................................................4

8.1信息及系统安全.................................................................4

8.2数据记录管理..................................................................