T/QJCIPA 003-2022 “明厨亮灶”餐饮标杆建设与服务指南

ICS67.040

CCSX00

T/QJCIPA

潜江龙虾产业发展促进会团体标准

T/QJCIPA003—2022

“明厨亮灶”餐饮标杆建设与服务指南

“Mingkitchenbrightstove”cateringbenchmarkingconstructionand

serviceguidance

2022-05-17发布2022-05-28实施

潜江龙虾产业发展促进会发布

T/QJCIPA003—2022

目  次

前言.................................................................................III

1范围.................................................................................1

2规范性引用文件.......................................................................1

3术语和定义...........................................................................1

4基本要求.............................................................................1

4.1一般要求.........................................................................1

4.2从业人员.........................................................................2

4.3疫情防控.........................................................................3

4.4环境卫生.........................................................................3

4.5标识要求.........................................................................3

5用餐区建设...........................................................................4

5.1装修风格.........................................................................4

5.2动线规划.........................................................................4

5.3配套设施.........................................................................4

6明厨亮灶建设.........................................................................5

6.1公开形式与要求...................................................................5

6.2公开区域与内容...................................................................5

6.3动线规划.........................................................................6

6.4设施设备.........................................................................6

7运营管理.............................................................................7

7.1供应商管理.......................................................................7

7.2采购管理.........................................................................7

7.3验收管理.........................................................................7

7.4贮存管理.........................................................................7

7.5安全管理.........................................................................7

7.6出品管理.........................................................................8

8服务要求.............................................................................8

8.1点餐服务.........................................................................8

8.2分餐服务.........................................................................8

8.3餐中巡台.........................................................................9

8.4传菜与上菜服务...................................................................9

8.5收餐服务.........................................................................9

8.6打包服务.........................................................................9

Ⅰ

T/QJCIPA003—2022

8.7开票服务.........................................................................9

8.8其他服务.........................................................................9

9紧急事件处理.........................................................................9

9.1食物中毒.........................................................................9

9.2醉酒滋事.........................................................................9

9.3突发疾病........................................................................10

9.4煤气泄漏........................................................................10

9.5停水停电........................................................................10

9.6物品遗失........................................................................10

9.7宾客投诉........................................................................10

Ⅱ

T/QJCIPA003—2022

前  言

本文件按照GB/T1.1—2020《标准化工作导则第1部分:标准化文件的结构和起草规则》的规定

起草。

本文件由潜江龙虾产业发展促进会提出并归口。

本文件起草单位：潜江龙虾产业发展促进会、潜江市烹饪酒店行业协会、潜江市虾皇餐饮服务有限

公司、潜江市味道工厂餐饮有限公司、湖北省标准与质量研究院、湖北龙之虾文化传媒有限公司、潜江

市小李子油焖大虾有限公司、潜江晓飞歌餐饮有限公司、潜江虾味传奇餐饮有限公司、潜江有俩虾餐馆、

潜江后虾豪神餐饮管理有限公司。