GB/T 26361-2025 旅游餐馆设施与服务要求

GB/T 26361-2025 Requirements of facility and service for tourist restaurants

国家标准 中文简体 现行 页数:12页 | 格式:PDF

基本信息

标准号
GB/T 26361-2025
相关服务
标准类型
国家标准
标准状态
现行
中国标准分类号(CCS)
国际标准分类号(ICS)
发布日期
2025-03-28
实施日期
2025-03-28
发布单位/组织
国家市场监督管理总局、国家标准化管理委员会
归口单位
全国旅游标准化技术委员会(SAC/TC 210)
适用范围
本文件规定了旅游餐馆的基本要求、设施要求、菜品要求、对客服务要求、管理制度。
本文件适用于旅游餐馆的设施和服务。

发布历史

研制信息

起草单位:
浙江茗苑旅游规划设计研究中心有限公司、杭州市商贸旅游集团有限公司、浙江云澜湾旅游发展有限公司、杭州饮食服务集团有限公司、杭州知味观食品有限公司、浙江茗苑旅游标准化技术研究院
起草人:
陈一帆、陈剑锋、赵敏、吴才满、张虹、韩利平、李俊、张萍、郭勇、郭虹、杨德清、唐增禄、牟琳、崔子瀛
出版信息:
页数:12页 | 字数:17 千字 | 开本: 大16开

内容描述

ICS

03.080.01

CCS

A12

中华人民共和国国家标准

GB/T26361—2025

代替GB/T26361—2010

旅游餐馆设施与服务要求

Requirementsoffacilityandservicefortouristrestaurants

2025-03-28发布2025-03-28实施

国家市场监督管理总局发布

国家标准化管理委员会

GB/T26361—2025

目次

前言

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1

范围

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1

2

规范性引用文件

······················································································

1

3

术语和定义

···························································································

1

4

基本要求

······························································································

1

5

设施要求

······························································································

1

5.1

餐厅

······························································································

1

5.2

厨房

······························································································

2

5.3

其他

······························································································

2

6

菜品要求

······························································································

3

6.1

菜品质量

·························································································

3

6.2

菜品类型及价格

·················································································

3

7

对客服务要求

·························································································

3

7.1

预订服务

·························································································

3

7.2

引座服务

·························································································

3

7.3

点菜服务

·························································································

3

7.4

餐间服务

·························································································

3

7.5

收银服务

·························································································

4

7.6

其他

······························································································

4

8

管理制度

······························································································

4

附录A(资料性)

宾客意见调查表(式样)

·························································

5

GB/T26361—2025

前言

本文件按照GB/T1.1—2020《标准化工作导则第1部分:标准化文件的结构和起草规则》的规

定起草。

本文件代替GB/T26361—2010《旅游餐馆设施与服务等级划分》,与GB/T26361—2010相比,

除结构调整和编辑性改动外,主要技术变化如下:

—删除“旅游餐馆的划分和依据”,取消“铜盘级旅游餐馆”“银盘级旅游餐馆”“金盘级旅游

餐馆”的划分(见2010年版的第4章、5.1、5.2、5.3);

—增加“基本要求”,包

定制服务

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